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Charlotte’s Web CBD (CW Hemp): A Trusted Brand

Charlotte’s Web CBD (a.k.a. CW Hemp) is one of the best-known CBD companies on the market, thanks to their eponymous strain of cannabis.

Charlotte’s Web is a CBD-dominant variety of cannabis which contains negligible amounts of THC. That has made it an attractive choice for parents of children with serious health conditions. But with a well-established reputation for quality and consistency, Charlotte’s Web is also popular with adults (not to mention pets).

Are you thinking about trying Charlotte’s Web CBD? Read on to get all the info you need to make an informed decision.

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Hemp Source: Colorado

CBD Types: Full spectrum

Transparency: Lab results available upon request with batch number

Product Categories:

  • Oils
  • Capsules
  • Topicals
  • Pet products

About Charlotte’s Web CBD

In 2012, seven brothers from Colorado—Joel, Jesse, Jon, Jordan, Jared, Josh and Austin Stanley—developed a low-THC, high-CBD strain of cannabis.

Their efforts gained widespread attention thanks to Dr. Sanjay Gupta’s 2013 documentary WEED. This program followed the story of Charlotte Figi, a little girl with Dravet syndrome, a rare and severe form of epilepsy that begins in childhood. Charlotte was having 300 seizures a week, and her parents had tried dozens of different medications and alternative treatments.

As a last resort they decided to try cannabis, and ended up using the Stanley Brother’s strain. Charlotte’s condition improved immediately, and her seizures dropped from 300 per week to just one a week.

In honor of Charlotte, the brothers named their strain Charlotte’s Web. The media attention around Gupta’s documentary made Charlotte’s Web the most widely recognized brand in the CBD industry.

User Experience
Our tests found that CW Hemp’s website is quick to load and a breeze to navigate. It’s attractive and informative.

Unfortunately, there’s very little information about the quantities of CBD and other cannabinoids that you should expect to find in each product.

Customer Service
Customer service was prompt and approachable, and we received an immediate response from a representative when using CW Hemp’s on-site chat option.

Our main frustration was that lab results for products were available upon request, but only with a batch number for the specific product. That’s not helpful for a new customer who is trying to decide what to buy.

We were impressed with the generous return policy, which even covers shipping for returns made within 30 days.

Our bottle was packaged in a brown corrugated box, and wrapped in earth-friendly brown kraft paper. It’s a nice change from the bubble wrap that many other companies use for shipping.

One warning, though: we’ve noticed that among the negative reviews for Charlotte’s Web that we found around the web, slow shipping was one of the chief complaints. We saw multiple customers recommend ordering from a third-party vendor in order to get products in a timely manner.

CW Hemp is super transparent about its sourcing and manufacturing. And they should be—the fact that they grow their proprietary “Charlotte’s Web” strain at their own Colorado facilities is one of their main marketing points.

The company’s abundance of caution around FDA regulations means that it’s hard to get info about cannabinoid content, though.

Our Verdict

Highly Recommended

Charlotte’s Web is one of the most recognized and trusted CBD brands around. That’s because they’ve won the loyalty of many parents of children with epilepsy and other hard-to-treat conditions.

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The Author

Meg Kramer

Meg Kramer

Meg Kramer is the Managing Editor of CBD Hacker. She's a writer and editor who has covered topics in science, health, and education.

When she's not writing about CBD, you can find her playing with her dogs or perfecting her bagel recipe.